Effective Date: 3rd June, 2024

This Privacy Policy (“Policy”) employers and candidates (each a “user,” “you,” or “your”) accessing and using the CROSSNGOJOBS website and associated services (“CROSSNGOJOBS”). It describes the types of data we collect, including how the data is collected, used, shared, and secured when users interact with CROSSNGOJOBS.

You must read, understand, and agree to this Policy before advertising or applying for job opportunities on CROSSNGOJOBS. Your agreement with this Policy shall be established by clicking the “I agree” box on the registration page. By using CROSSNGOJOBS, you hereby agree with this Policy. Otherwise, please refrain from using CROSSNGOJOBS.

About Us; Data Controller

CROSSNGOJOBS is provided by CROSS SECTOR HIRES LIMITED from our base of operation in Nigeria. We are in control of your data in connection with your use of CROSSNGOJOB.

If you have any questions, enquiries, concerns, complaints, feedback, ideas, suggestions, or reviews about this Policy or any part of CROSSNGOJOBS, please contact us using the Contact Us section of the website or by mailing us at admin@crosssectorhires.com.

Our data collection practices

We collect any data necessary to provide you with CROSSNGOJOBS and comply with applicable laws. The data we collect may be classified into the following:

  • The data users provide: We collect the data employers and candidates provide to us when they fill out forms on CROSSNGOJOBS. This may include data provided via thel registration form, user profile, contact us form, content submissions, and any other form on the website. The data may include the employer or candidate’s name, email address, phone number, payment method details, photo, resume, social media profile, address, and company details.

You are not statutorily required to provide us with any of the data above. However, we may be unable to provide you with some services without the data.

  • The data we collect automatically: When employers and candidates access and use CROSSNGOJOBS, we may collect certain information automatically through cookies, log files, analytic tools, and other technologies. This information helps us understand how users interact with our website, content, and related platforms, and we use it to improve our website. Here are some examples of the information we collect automatically:
  • Device Data: This may include the user’s device type, operating system, browser type, IP address, and other device identifiers.
  • Usage Data: This may include information about your searches, the pages you view on our website, the links you click, and the time you spend on the website.
  • Location Data: We may collect your general location information (e.g., city, country) based on your IP address.
  • Transaction Data: We may automatically collect any data related to transactions performed by employers on the website. The data concerned may include the timestamp of payments, payment method used, and amount paid.
  • The data others may provide about you: We may receive certain data, such as email addresses, about a user from another user (for example, an employer may provide us with the email addresses of their employees to enable us to add them to the employer’s account).
  • The data we collect from third-party sources: We may collect additional data about users, especially employers via third-party sources, including through their social media profiles and via background checks. We may also collect data about candidates from public databases (for example, from social media profiles) and use it to personalize candidates’ job recommendations.

Our data usage practices

We collect and use the data collected to provide CROSSNGOJOBS for both employers and candidates. Here is how we use the information we collect:

To provide and improve CROSSNGOJOBS, including:

  • processing job postings and applications, connecting employers with relevant candidates or candidates with jobs and facilitating the hiring process.
  • personalizing users’ experiences on CROSSNGOJOBS, such as recommending jobs or candidates that may be a good fit.
  • analyzing trends and usage patterns on our website to improve its functionality and performance.

To Communicate with users, including:

  • using users’ contact information to send important data about CROSSNGOJOBS, such as service updates, security alerts, and confirmation emails.
  • using users’ contact information to send job alerts or candidate recommendations based on their preferences and other marketing messages based on user consent.

To Comply with legal obligations: In some cases, we may be required to collect and use your data to comply with legal or regulatory requirements, including with respect to national security and legal summonses.

Other uses of personal data may include:

  • to process employers’ payments for adverts and job postings
  • to analyze trends and usage patterns on our website
  • to secure our website
  • to verify users and authenticate them

Our legal bases

  • Consent: We may process your data based on your consent, which you provide voluntarily when using CROSSNGOJOBS. You have the right to withdraw your consent at any time by contacting us using the information provided in this Policy.
  • Contractual Necessity: We may process your data to fulfill our contractual obligations to you, such as providing the services you requested or entering into agreements with you. This includes processing your personal data to facilitate job applications, manage job listings, and provide other services available on CROSSNGOJOBS.
  • Legal Obligation: We may process personal data to comply with legal obligations to which we are subject, such as obligations under Nigerian law or other applicable laws and regulations.
  • Legitimate Interests: We may process personal data based on our legitimate interests, provided that such processing does not override your rights and freedoms. This includes processing your personal data for purposes such as improving CROSSNGOJOBS, conducting research and analysis, and protecting the security and integrity of our website.
  • Legal Claims: We may process your data to establish, exercise, or defend legal claims, including in connection with disputes or litigation involving our website or services.

Our data sharing or disclosure practices

  • Disclosure to other users and visitors: Candidates’ information is shared with employers during a job application and hiring process. Candidates may also see information about the employer through their job posts. Also, users may share data with each other via messages. In addition, users of CROSSNGOJOBS, including website visitors, may access any public information shared by users via testimonials, reviews, and job posts. 
  • Disclosure to third-party service providers: We engage third parties to perform certain tasks on our behalf (for example, we employ third parties to help us process payments, gather analytics, secure our website, send mass emails, and enable user-to-user engagements). In order for these third parties to perform these tasks, they require applicable data about users. For example, our third-party payment processors require employers’ payment method data to process their advert payments. Nevertheless, these third parties are under obligation to only use applicable data to perform their services.
  • Disclosure to law enforcement and public offices: We may disclose personal data to law enforcement, including with respect to a subpoena, court order, legal investigations, or other legal summonses, or if we have a good faith belief that the disclosure of personal data is reasonably necessary to (i) launch an investigation or prevent an action we believe is illegal (ii) enforce our Terms and Conditions and other agreements (iii) protect our rights against any third-party allegations or claims, or (iv) protect our rights, intellectual property, and safety, and the safety and rights of other users or third parties. We will attempt to inform you of any event that requires us to disclose personal data under this paragraph. Also, we will verify any request before disclosing your data under this paragraph.
  • Disclosure under a business transfer: We may engage in a business transfer, such as a merger, sale of an asset, consolidation, bankruptcy, or acquisition, with third-party entities. In such an event, we may be required to disclose proprietary information, including customers list, to applicable entities.
  • Aggregate or de-identified data: We may share aggregated or de-identified data that does not personally identify you with third parties for various purposes, including research, analytics, and marketing. This information is anonymous and cannot be used to identify you individually.

It is important to note that we will not sell, rent, or lease personal data to third parties for their own marketing purposes without your explicit consent. We take reasonable measures to ensure that any third parties with whom we share your data are bound by appropriate confidentiality and security obligations.

Cookie Policy

Our website uses cookies and similar technologies to enhance user experience and improve CROSSNGOJOBS’ functionality. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

What are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to store and retrieve data about your browsing activities, preferences, and interactions with the website.

Types of Cookies

We use the following types of cookies on our website:

  • Necessary Cookies: These cookies are essential to the operation of our website. They may include:
  • Session Cookies: Session cookies allow users to navigate our website and use its features, such as accessing secure areas and making transactions. Without these cookies, certain parts of our website may not function properly.
  • Functional Cookies: Functional cookies are necessary for providing specific functionalities on our website, such as remembering preferences (e.g., language settings) and improving your user experience.These cookies do not track your browsing activity beyond our website.

Necessary cookies do not require user consent, as they are essential for the operation of our website. However, you can still manage them via your browser settings as described in the “Managing Cookies” section of this cookie policy.

  • Analytical Cookies: These cookies help us analyze how users interact with our website, such as which pages are visited most frequently and how users navigate through the website. This information is used to improve the performance and usability of our website.
  • Session Cookies: Session cookies are temporary cookies that are erased when you close your browser. They are used to store temporary information, such as your session ID, and are essential for the proper functioning of our website.

Third-Party Cookies

The third parties we use may also set cookies on our website to perform their services (for example, Stripe and Google set cookies to process payments and gather analytics respectively). These cookies are called “Third-Party Cookies.”

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. You can configure your browser to accept, reject, or delete cookies, or to notify you when a cookie is being sent. Please note that disabling cookies may affect the functionality of our website.

Our marketing practices

We may engage in certain marketing practices that involve users’ personal data. These marketing practices may include the following:

  • Email Newsletters: Where a user consents to receiving email newsletters via the registration form, the user consents to us sending marketing messages to their email address. Marketing emails may contain information about new candidates, job matches, features, products, and services on CROSSNGOJOBS that we think may interest the user. We will keep sending these emails to users until they exercise their right to withdraw. Users can withdraw their consent at any time by using the “unsubscribe” link at the bottom of any email we send to them.

Please note that if you unsubscribe from email newsletters, it does not prevent administrative messages, such as updates to CROSSNGOJOBS or your account.

  • Interest-Based Advertising: By using CROSSNGOJOBS, you consent to using cookies and similar technologies for the purpose of interest-based advertising as described in this Policy. We may work with third-party advertising companies, such as ad networks and advertisers, to display adverts on our website and other services. We may use cookies and similar tools to collect information about your interactions with our website and third-party websites or services, such as pages visited, links clicked, and advertisements viewed. This information may include identifiers such as IP address, device identifiers, and cookie identifiers. This information may then be used to remarket to you based on your interests and preferences.

You have the right to opt out of interest-based advertising at any time. You can withdraw your consent for interest-based advertising through your account settings or by adjusting the settings on your device or browser to reject cookies or limit tracking. Please note that opting out of interest-based advertising does not mean you will no longer see advertisements; rather, the advertisements you see may be less relevant to your interests.

Some third-party advertising partners may offer opt-out mechanisms that allow you to exercise choice regarding the collection and use of your information for interest-based advertising. You can find more information about these opt-out mechanisms on the websites of the relevant third-party partners.

Our data security practices

We employ commercially reasonable features and practices to ensure data about employers and candidates are not accessed or used by unauthorized persons. We store user data on secure servers which are accessible by a limited number of our authorized employees who, prior to such access, have acknowledged and agreed to be bound by employee contracts and NDA. We employ industry-leading third-party service providers who practice a high level of confidentiality when it comes to performing their services. Furthermore, we implement secure technologies like SSL Encryption to keep information private during transit.

However, users are aware that no data protection practices over the internet have been proven to be 100% safe. Therefore, while we strive to protect users’ data from unauthorized access, use, or alteration, we cannot guarantee this always.

Employers and candidates also have a role to play. Their login credentials and account must be kept confidential and away from third parties.

Our data retention practices

We retain users’ data in our database for the duration of your active use of CROSSNGOJOBS (i.e., for as long as your account is active). Upon your request to have your data deleted or erased from our database, we will carry out your request in accordance with this Policy and applicable laws.

We retain information collected for interest-based advertising purposes for as long as necessary to fulfill the purposes described in this Policy unless a longer retention period is required or permitted by law.

The international transfer of data

We provide CROSSNGOJOBS from Nigeria. When you submit your data on the website, you are transferring it to us in Nigeria, and it will be processed in accordance with the Nigeria Data Protection Regulation (“NDPR”) and the laws that apply to your location. We also use and may disclose personal data to third-party service providers from the US, the UK, and other locations with different privacy laws from the location in which you provided us with your data. However, when you provide us with personal data, we will ensure it is protected in accordance with the practices in this Policy.

Your data rights and choices

As a user of CROSSNGOJOBS, you have the following rights subject to certain limitations and conditions provided under applicable law:

  • Access and Rectification: You have the right to access the personal data we hold about you and to request that any inaccurate or incomplete data be corrected or updated. You can access and update your data by accessing the “Profile” section of your account and updating the relevant data.
  • Data Portability: You have the right to receive a copy of your data in a structured, commonly used, and machine-readable format and to transmit that data to another Data Controller where technically feasible. This right applies to personal data you have provided to us and that we process based on your consent or for the performance of a contract. You can request data portability by reaching out at admin@crosssectorhires.com.
  • Withdrawal of Consent: If we process your data based on your consent, you have the right to withdraw your consent at any time. Withdrawing your consent does not affect the lawfulness of any processing that occurred before the withdrawal, and it may affect our ability to provide certain services to you. You can withdraw your consent by adjusting your account settings or by contacting us at admin@crosssectorhires.com.
  • Objection to Processing: You have the right to object to the processing of your data in certain circumstances, such as where we process your data for direct marketing purposes or based on our legitimate interests. If you object to such processing, we will stop processing your data unless we can demonstrate compelling legitimate grounds for the processing that override your interests and rights, or unless the processing is necessary for the establishment, exercise, or defense of legal claims.
  • Restriction of Processing: You have the right to request the restriction of processing of your data in certain circumstances, such as where you contest the accuracy of your data or where the processing is unlawful, but you oppose erasure and request restriction instead. If you request a restriction on processing, we will limit the processing of your data until the issue is resolved.
  • Erasure: You have the right to request the erasure of your data in certain circumstances, such as where the information is no longer necessary for the purposes for which it was collected or processed, or where you withdraw your consent and there is no other legal basis for the processing. However, we may retain certain information as required or permitted by law, for legitimate business purposes, or to comply with our legal obligations. You can request erasure by using the “Delete Profile” button under your account.
  • Complaints: If you believe that we have violated your privacy rights or failed to comply with applicable data protection laws, you have the right to lodge a complaint with the appropriate supervisory authority. For example, in Nigeria, the relevant supervisory authority is the National Information Technology Development Agency (NITDA).

Children privacy

CROSSNGOJOBS is provided to employers and candidates who, under applicable laws, are regarded as adults. We do not knowingly welcome personal data from children (individuals below 13 years of age). We will take steps to terminate accounts that we believe belong to children – unless consent is given by at least a parent or legal guardian on such a child’s behalf.

Links to other services

Our website may contain links, adverts, and content that lead to other websites and services. Our website linking to a third-party website or service does not represent our endorsement of their privacy practices or the services they provide. We do not warrant that your data is secure on third-party websites and services, nor do we represent our affiliation with them. We advise that you read the privacy policies of third parties before submitting personal data to them.

Changes to this Policy

We may update and change portions of this Policy at any time. Such changes will become effective upon us posting it on this page and changing the Effective Date above. We reserve the right to communicate changes via any applicable medium, including your account email address, your dashboard, and anywhere on our website. Ensure you visit this page from time to time to watch out for changes.

By your continued of CROSSNGOJOBS after any changes to this Policy, you demonstrate your consent to the changes made. If otherwise, your only option will be to stop using CROSSNGOJOBS.